FAQ
Frequently Asked Questions
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- Put on the Cloudix Sleeve as shown in the illustration.
- Hold both straps up.
- Cross both straps around your ankle and the top of your foot.
- Bring the straps towards the back of your foot.
- Cross both straps around the back of your foot.
- Bring the straps towards the front, and stick both straps onto each other.
We stand by the quality and effectiveness of our compression sleeve. That's why we offer a 90-day satisfaction guarantee.
If you're not completely satisfied with the results within 90 days of your purchase, simply reach out to us, and we'll make it right. Whether you need a different size, a replacement, or a full refund, we're here to ensure you find the relief you deserve.
Your comfort is our priority, and we're committed to helping you get back on your feet, pain-free.
Our commitment to your satisfaction is evident in our products, backed by a 90-Day 100% Money Back Guarantee.
For returns, please email us at support@shopcloudix.com
At checkout, you will have the option to choose between two shipping options. These options are as follows:
1. Expedited Shipping (Paid): This shipping option ensures delivery within 3-7 working days.
2. Regular Shipping (Free): This shipping option guarantees delivery within 7-10 working days.
Please note that all orders come with a tracking number to keep you informed about the status of your shipment.
Be aware that several companies produce products similar to our Cloudix massagers, and our products may appear on other websites, potentially causing confusion or deception.
We, Alsaed LLC, own the cloudix™ trademark and are the sole authorized sellers. Purchasing from other websites is at the customer's risk, as we cannot guarantee quality, authenticity, or after-sales service. Other massagers may look similar but may have different specifications, putting customers at further risk.